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AquaPlus Products

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Reliable After-Sales Service

From expert installation to ongoing maintenance and parts support, SCW Bio-Energy Products delivers the service you need—long after the system is installed.

After-Sales Support You Can Count On

At SCW Bio-energy Products, our relationship with you doesn’t end at delivery—it’s just getting started. We offer full after-sales support, including commissioning, training, and on-call service, backed by decades of field experience. Our dedicated installation crews travel across Western Canada, ensuring every system is properly set up, optimized, and ready to perform at peak efficiency. We’re proud to showcase real installation photos from farms and commercial sites, demonstrating the quality, cleanliness, and attention to detail our team brings to every job. Whether it’s your first biomass system or an upgrade to an existing dryer, SCW is with you from the ground up—design, install, support, and beyond.

End-to-End Installation & Service Support

Our in-house technicians and local partners are trained to deliver both fast response and long-term reliability. From basic setup to complex troubleshooting, we ensure your system stays optimized and energy-efficient, day after day.

Ongoing Maintenance & System Checks

Routine maintenance is key to the success of your Bio-Energy investment. Our dedicated support team offers:

  • Preventative maintenance scheduling
  • On-site system evaluations
  • Troubleshooting & emergency repairs
  • Dealer network coordination for fast regional support

With our proactive approach, small issues are resolved before they become costly problems.

Fast Parts Access, When You Need Them

At SCW, we don’t wait for parts—we stock what we sell. Our manufacturing facility doubles as a parts center, allowing us to ship essential components immediately when needed.

  • Gearboxes
  • Motors
  • Valves and sensors
  • Specialized & custom-built parts

With over $1 million in stocked inventory, downtime is minimized and performance remains consistent.

Key Features & Benefits

Expert installation & system integration
Preventative & responsive maintenance
Fast, direct access to essential parts
Friendly, knowledgeable customer support
Fast Turnarounds Without Compromising Quality

Trusted Dealer & Service Network

Thanks to our reliable dealer network and certified service teams across Canada and beyond, you’re never far from help. We provide:

  • Regional service availability
  • Factory-trained technicians
  • Reliable communication & remote support
  • Local parts delivery

Wherever your system is, expert support is always within reach.

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